I was recently reading some of the stories that have been sent into the Furniture Training Company and thought I should share them on the site.

• Yesterday I had a couple come into our store to shop for a bed. They told me that money was not an issue, but that they wanted a comfortable bed that was not to hard. I proceeded to show them some of the softer beds on our floor. As a result, by the end of our time together, I had sold them one of the most expensive beds on our floor, along with an extra bed frame and mattress protector. Why? because I was confident in my product, and I was able to match it up with my customer's needs and wants.
• A customer came wanting to buy a sofa, love, recliner chair. I told them about their warranty on the furniture. Told about the 5 year protection plan and what all that covers especially with their grandkids and pets. They decided they didn't need it. The next day the customer came back in after already purchasing the furniture. He decided to purchase the protection plan and that it would be a good choice for them.
• I was approached by a young couple this week that seemed to not quite commit to the purchase. Even though we all agreed that the selection wold go perfectly with their existing furniture. So, I said, "I see that you're still not completely convinced with the purchase, and yet you love the entertainment group you've selected. The entertainment group has all the feature and quality you like, the the sales we have makes it an exceptional buy, And of course, you agree, right? So, what may I as can I clarify for you?" She explained that she did not want to spend her entire tax refund on a single purchase. I told her I understand and expressed that I too had just received my tax refund. and I wanted my 2 dollars to last a little longer too. I asked her to take advantage of our "great" no down, no payments, no interest, 12 month financing. Mrs. Ramirez was happy yo have this option and we set up delivery this week . :) :) :) !!!!!!
• A customer came in the store I greeted her and she said "I am just looking." I said, have you been to the store before? She said "yes." I told her of the promotion we were having and then she asked about our finance program. I told her and she asked me to show her the bedroom sets that were on sale. I worked with her until she found a bedroom set that she liked. I closed the sale with an "I'm just looking customer." I was so happy I told my colleagues.
• I met a lady who first told me she was just looking. Butt when i delved into the techniques acquired in the computer training, she started listening to me and I subsequently led the conversation and ended up closing the sale.

The stories go on and on. Salespeople who engage in the training can see great increases in their sales. They can even double or triple.