The Furniture Training Company Blog

Were looking forward to the Las Vegas Market

I want to make sure plenty of people stop by the booth so everyone who stops will get FREE access to the webinar Take Charge of the Sales Team and a FREE copy of the FTC Salesperson Inventory Our booth is in space #20 of the Retailer Resource Center (10th Floor of Building B). We've partnered with the folks at FurnitureCore (Impact Consulting and HFB Magazine). Give us a call if you have and questions - 866-755-5996.

FTC Wednesday, July 23, 2014

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Sales Tip

Develop a follow-up schedule for customers who bought from you. Remind them that you are there to help them with their future purchases. It is much easier to maintain an existing customer than to acquire a new one.

Open-Ended Questions

In your greeting to customer, ask an open-ended question. Open-ended questions encourage customers to share something with you. Avoid “yes” or “no” questions.